I recently purchased a top spec BMW from Colm Cosgrave Cars and I cannot speak highly enough of Gary and the entire team.
As can happen with any used vehicle purchase, an issue arose shortly after I took delivery. What impressed me most was not the problem itself, but the way it was handled. From start to finish, the dealership was professional, honest, responsive and completely committed to ensuring everything was resolved properly.
Communication was excellent throughout, I was kept informed at every stage, and nothing was ever too much trouble. The level of customer service I received went far beyond what I would have expected, and it was clear that customer satisfaction was their top priority.
Gary in particular was an absolute gentleman to deal with. He was always available to take a call, answered every question openly and honestly, and consistently went above and beyond to help. It's rare to find that level of genuine customer care these days.
While it's easy to leave a positive review when everything goes perfectly, I believe the true test of a dealership is how they respond when challenges arise. Based on my experience, I would have absolutely no hesitation in recommending this dealership to anyone looking for a vehicle and, more importantly, a dealer who stands behind what they sell.
Thank you again to Gary and the team. It has been a pleasure dealing with you.
N
Nicola and Janosch Getsee
Castlebar
Once again we have returned to Keith and the team for our latest purchase, the exceptional service and after care plus the quality of each vehicle we have purchased from Keith meant we didn't need to think twice about where to look for our latest motor, thanks so much Keith, we couldn't be happier 😊
D
Dympna moran
Mayo
Bought my '22 Cupra formentor from the guys in Cosgraves Westport recently and from the minute we drove in the gate for a look around till we drove out with our new car the lads were a pleasure to deal with ! Thanks guys for sorting any queries we had . We look forward to dealing with ye in the years ahead,
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is made you take full ownership of the vehicle.
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